Help center
Questions, answered.
Everything you need to know about shipping, returns, and getting the most from your tools.
Shipping & delivery
How fast is shipping?+
We ship from the United States within 1 business day. Standard delivery lands in 3 to 5 business days, and shipping is free on orders over $35.
Will I get tracking?+
Yes. You will receive a tracking link by email the moment your order ships, so you can follow it to your door.
Do you ship outside the US?+
Right now we ship within the United States. Join our email list and we will let you know the moment we open up international shipping.
Returns & guarantee
What is the 30-day Spotless Promise?+
Put your tools to work for 30 days. If they do not earn their place under your sink, send them back for a full refund. No forms, no hassle.
Are returns free?+
They are. Return any unused item within 30 days and we cover the return shipping. Just reach out and we will make it right.
Products & safety
Are the tools safe on delicate surfaces?+
Yes. Our brushes use scratch-safe bristles rated for glass, trim, and finished surfaces, and our cloths are non-abrasive microfiber. Each product page lists exactly what it is safe to use on.
Are they safe around pets and kids?+
They are. We use non-scratch heads and skin-friendly grips, designed for the people and animals sharing your home.
How do I care for them?+
Rinse after use and let them air dry. Microfiber and silicone are machine-washable on a gentle cycle. With basic care they will last for years.
Payments & orders
What payment methods do you accept?+
You can check out with all major credit and debit cards and the popular digital wallets, over a secure, encrypted connection.
Can I change my order?+
If your order has not shipped yet, email us right away and we will do our best to update it before it leaves the warehouse.
Still have a question?
Our team reads every message and replies within 24 hours on business days.
Contact us →