Help center

Questions, answered.

Everything you need to know about shipping, returns, and getting the most from your tools.

Shipping & delivery

How fast is shipping?+

We ship from the United States within 1 business day. Standard delivery lands in 3 to 5 business days, and shipping is free on orders over $35.

Will I get tracking?+

Yes. You will receive a tracking link by email the moment your order ships, so you can follow it to your door.

Do you ship outside the US?+

Right now we ship within the United States. Join our email list and we will let you know the moment we open up international shipping.

Returns & guarantee

What is the 30-day Spotless Promise?+

Put your tools to work for 30 days. If they do not earn their place under your sink, send them back for a full refund. No forms, no hassle.

Are returns free?+

They are. Return any unused item within 30 days and we cover the return shipping. Just reach out and we will make it right.

Products & safety

Are the tools safe on delicate surfaces?+

Yes. Our brushes use scratch-safe bristles rated for glass, trim, and finished surfaces, and our cloths are non-abrasive microfiber. Each product page lists exactly what it is safe to use on.

Are they safe around pets and kids?+

They are. We use non-scratch heads and skin-friendly grips, designed for the people and animals sharing your home.

How do I care for them?+

Rinse after use and let them air dry. Microfiber and silicone are machine-washable on a gentle cycle. With basic care they will last for years.

Payments & orders

What payment methods do you accept?+

You can check out with all major credit and debit cards and the popular digital wallets, over a secure, encrypted connection.

Can I change my order?+

If your order has not shipped yet, email us right away and we will do our best to update it before it leaves the warehouse.

Still have a question?

Our team reads every message and replies within 24 hours on business days.

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